Milakhin Studio · Almaty · your sales department, built and run

We are not an agency.
We are your sales department.

Ads, website, Amelia the AI manager, CRM and analytics work as one team: from the ad click to the signed deal. And all of it is visible in an app on your phone.

How it works
We work selectively and do not take on every project.
9:41
Вт, 26 августа
Привет, Аружан!
A
ВчераСегодня30д
Заявки сегодня
9▲ +2 к вчера
Диалогов
14
Расход на рекламу
41 200 ₸
Meta 30 400 · Google 10 800
Выручка
186 000 ₸
5 оплат · ROAS ×4,5
Воронка
Заявки9
4 580 ₸ за заявку
Квалифицированы7
конверсия 78%
Встречи4
57% · 10 300 ₸ за встречу
Продажи2
50% · средний чек 93 000 ₸
Амелия сегодня
26 ответов · 8 дожимов
Обзор
Заявки
3Диалоги
Реклама
M.Flow
M.Flownow
Meeting booked: Aigerim, Sat 2:00 PM
✦ Ameliareplied in 15 sec
You are booked for Saturday at 2:00 PM. I will remind you the day before and send the address.
✦ Amelia is replying
01 · How it works

How it fits together: from click to deal

Every step hands its data to the next one, and the outcome flows back into the ads. That is why the advertising gets cheaper over time instead of burning out.

Advertising
Meta and Google bring the customers. You see which ad actually worked.
Website and lead
The site sends every lead into the CRM: you immediately see where the customer came from.
Amelia and CRM
Answers in seconds, runs the conversation, books the meeting and notifies your manager.
Analytics
Cost and conversion of every step. A morning brief in Telegram.
The ad platforms learn which customers reached a meeting and a purchasecost per lead goes down ↓
M.Flow CRM: every deal in one window
a real product screen
app.mflow.kz
M.FlowM.Flow
Обзор
Заявки
Диалоги
Воронка
Аналитика
Реклама
Амелия
АЖАружан · менеджер
Воронка продажПоиск по заявкамАвгустA
Новые6
Данияр К.
Google Поиск · 2-комн
✦ Амелия взялатолько что
Салтанат Б.
Сайт · чат
✦ Амелия взяла4 мин
Мадина Т.
Instagram Ads · 1-комн
✦ Амелия взяла9 мин
В диалоге12
Айгерим С.
Instagram Ads · 2-комн, 64 м²
голосовое расшифровано
✦ Амелия ведёт2 мин
Тимур А.
Instagram Ads · вопрос о цене
✦ Амелия ведёт16 мин
Ерлан Ж.
WhatsApp · дожим, 2 касание
✦ Амелия ведёт2 ч
Консультация5
Жанна К.
Google Поиск · зум чт 16:00
Менеджер: Аружанвчера
Алишер Н.
Лид-форма Meta · перезвон
Менеджер: Аружанвчера
Встреча назначена9
Карина О.
Instagram Ads · показ 64 м²
сб 14:00 · офис продаж
CAPI: статус в Meta ✓1 ч
Руслан Д.
Google Поиск · показ 58 м²
чт 11:30 · показ
CAPI: статус в Meta ✓3 ч
02 · What is included

Eight modules. One outcome.

You are not assembling a sales department out of contractors: everything arrives at once, and a single team owns the result.

01
Meta and Google ads
We run them against funnel numbers: cost per lead, consultations and meetings. Reach does not sell, so we do not count it as a result.
02
Websites and landing pages
Built into sales from day one: every lead reaches the CRM with its advertising source attached.
03
Lead handling 24/7
Amelia answers in seconds on the site, in WhatsApp and Instagram: opens a card, books the meeting, follows up with the ones who went quiet.
04
M.Flow CRM
Leads, conversations, pipeline and handling status in one window. No switching between services.
05
End-to-end analytics
Conversion and cost of every funnel step. Every morning: a brief with the facts in Telegram.
06
Closing the loop
Deal stages flow back into the ad algorithms. The advertising learns from meetings and sales, and leads get cheaper.
07
Automatic follow-up
A customer goes quiet: Amelia reminds them at the right moment and brings them back into the conversation. Quiet leads stop dying in the inbox.
08
All of it in your pocket
Your whole sales department in the M.Flow app on your phone: leads, conversations, pipeline and advertising.
M.FlowM.FlowiOS and Android
9:41
А
Айгерим
WhatsApp · +7 707 244 18 77
✦ Амелия отвечает
Сегодня
Здравствуйте! А можно записаться на маникюр на завтра?
09:12
✦ Амелия
Добрый день, Айгерим! Завтра есть окна в 11:00 и 15:30. Какое удобнее?
09:12
голосовое · 0:11
«Давайте в 15:30, и подскажите, сколько с покрытием»
12:40
Записала вас на 15:30! Маникюр с покрытием: 12 000 ₸.
12:41 ✓✓
Сообщение…
03 · Amelia

An employee who answers in 15 seconds

15 seconds: median first reply9 out of 10 enquiries are answered within 23 seconds, around the clock.
15 seconds: median first reply9 out of 10 answered within 23 seconds, around the clock.
AI handles 99.8% of the messagingYour managers step in only for the customers who are ready to buy.
Understands voice messagesTranscribes and replies, in Russian and Kazakh.
Learns from correctionsOne remark from the owner in chat changes her answers for good.
Voice messages, Russian and KazakhTranscribes voice notes and learns from the owner's corrections.
The button opens the chat: the same Amelia works on this site.
04 · The app

Your whole sales department in your pocket

Leads, conversations, pipeline and advertising in the M.Flow app on your phone. You see how sales are going without reports or status calls.

A notification the moment a meeting is booked
You see which leads are handled and which are still waiting
Daily spend and cost per lead
LeadsAdvertising
9:41
Заявки8 · 386 000 ₸
Все 8Новые 3В работе 2Встреча 1
СЕГОДНЯ
Айгерим Н. 🔥15 000 ₸
НоваяWhatsApp12 мин
Данияр С. ↻ повтор32 000 ₸
НоваяInstagram40 мин
Мадина Т. 🔥24 000 ₸
В работеWhatsApp1 ч
ВЧЕРА
Жанна К. 45 000 ₸
Встреча · чт 15:30WhatsApp
Алишер Б. 78 000 ₸
В работеСайт
РАНЬШЕ
Салтанат Е. 120 000 ₸
Оплата · KaspiInstagram
Обзор
Заявки
3Диалоги
Реклама
9:41
Реклама30д90д
Расход
291 000 ₸
Meta 214 000 · Google 77 000 · ROAS ×4,5
Заявки
53
CPL 5 490 ₸
Встречи
22
13 230 ₸ за встречу
Каналы
f
Meta Ads
214 000 ₸ → 38 лидов · CPL 5 630 ₸
активен
G
Google Ads
77 000 ₸ → 15 лидов · CPL 5 130 ₸
активен
Кампаниитоп-5 по лидам
Aruzhan | Маникюр | Reels | Алматы
22% в продажу · 412 000 ₸
18
Aruzhan | CTWA | Акция августа
29% в продажу · 386 000 ₸
14
Показать все (7)
Обзор
Заявки
3Диалоги
Реклама
05 · Case study

The first three days with a property developer in Almaty

August 2026, work with a residential developer in Almaty. The same stream of ad traffic that a call centre used to handle.

First three days
0leads
0consultations
0confirmed meetings
43% of leads reach a confirmed meeting
0against 9 from the call centre
Substantive conversations in three days, on exactly the same ad traffic.
0
Cost of one confirmed meeting, every expense included (₸, Kazakhstani tenge).
0%
The AI's share of that meeting cost.

This could have been a contact form.
We put an employee here instead.

Message Amelia in the chat: she answers in seconds, runs the numbers for your market and books a call with the team.

Telegram: @MSA023milakhin.studio@gmail.comAlmaty, GMT+5